Contact Us Web Form

Benefits - Housing and Council Tax

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Appeal a decision
• Apply for a Council Tax reduction
• Apply for housing benefit
• Money advice service
• Report a change in your circumstances
• Report fraud
• Sign up to manage my Benefits account

Council Tax

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Apply for a discount or exemption
• Inform us about a move
• Make an online payment
• Money advice service
• Problems paying your Council tax 
• Set up a Direct Debit
• Sign up to manage my Council Tax account

Covid-19 (Coronavirus) Support

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Business – support for employers and employees
• Report – breach of Covid guidance
• Social distancing posters
• Test and Trace support payment

Business Rates

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Inform us about a move
• Make an online payment
• Problems paying your Business Rates
• Reductions and relief
• Set up a Direct Debit
• Sign up to manage my Business Rates account

Dog Services

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Barking dog complaints
• Lost dogs
• Report dog fouling
• Report or collect a stray dog

Economic Growth.

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Business loans and grants
• Business rates
• Business support and advice

Election Services

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Annual Canvass
• Find your Polling Station
• Register to vote
• Ways to vote

Health Protection

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• EH Sense - Regulatory compliance support and training services
• Food hygiene rating scheme
• Food regulation and advice
• Report food poisoning

Environmental Protection

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Pest control
• Report a noise complaint
• Report pollution

Environmental Services

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Abandoned vehicles
• Dogs
• Fly-tipping
• Pest control

Housing

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

Homelessness:

• Duty to refer
• Rough sleeping
• Severe Weather Emergency Provision (SWEP)
• Temporary accommodation
• Worried about losing your home

Housing Register applications:

• Apply to join the housing register
• Finding a home in South Northants
• Help for landlords
• Homeless or risk of homelessness
• Housing advice

Private Sector Housing:

• Disabled Facilities Grants
• Empty Homes
• Harrassment and Illegal Eviction
• Houses in multiple occupation
• Housing standards
• Housing standards enforcement

Land Charges and Searches

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Land Charges and Searches

Landscape and Tree Enquiries

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Trees

Licensing

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Alcohol and entertainment licences
• Animal licences
• Gambling licences
• Licensing register
• Other licences
• Pre-licensing application
• Taxi licences

Making a Payment

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information on making payments for:

• Business Rates
• Council Tax
• Holiday hubs
• Parking fine
• Planning or Building Control Fees

Planning and Building Control

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Appeal a planning decision
• Apply for planning permission
• Building Control
• Conservation and Heritage
• Do you need planning permission?
• Planning Policy
• Report a breach of planning control
• View/comment on a planning application

Recycling, Waste and Street Cleansing

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Bulky waste collection
• Find your collection day
• Order bins for a new property
• Report an abandoned vehicle
• Report a dead animal
• Report a Fly-tip
• Report graffiti
• Report a missed bin collection
• Repair or replace a bin
• Your bins

Complaints

You may be able to find what you are looking for by visiting our website

Click on the link below to find further information:

• Make a complaint

If your complaint is about damage to the road such as pot holes, please contact the County Council.

If your complaint is about waste collection, please see the waste and recycling pages.

Other

You may be able to find what you are looking for by visiting our website

If you’re using a desktop or laptop scroll to the top of this page and type what you’re are looking for in the search box and click on the magnifying glass.

If you’re using a mobile device scroll to the top of the page and click on the magnifying glass, type what you are looking for in the box that appears and click on the magnifying glass again.

Click on the link below to go to the homepage of our webisite:

• South Northants homepage

Leisure enquiries

You may be able to find what you are looking for by visiting our website

Click on the links below to find further information:

• Leisure

benefits email

Please confirm the nature of your enquiry: *

Please select Report a change in circumstances (Benefits) Providing evidence eg payslips Query about my benefit payment amount Benefits reconsideration/appeal Benefits - All other enquiries

business rates email

Please confirm the nature of your enquiry: *

Please select Report a change in circumstances (Business Rates) I have a query about a Direct Debit (Business Rates) I have received a reminder (Business Rates) I have received a final notice (Business Rates) I have received a Summons (Business Rates) I have received a Liability Order (Business Rates) I am due a refund (Business Rates) Business Rates - All other enquiries

council tax email

Please confirm the nature of your enquiry: *

Please select Report a change in circumstances (Council Tax) I have a query about Direct Debit (Council Tax) I have received a reminder (Council Tax) I have received a final notice (Council Tax) I have received a Summons (Council Tax) I have received a Liability Order (Council Tax) I am due a refund (Council Tax) Council Tax - All other enquiries

Covid-19 Email

Please confirm the nature of your enquiry *

Please select I have a query about a business Covid-19 breach I have a query about a domestic Covid-19 breach I have a query about the Test and Trace support payment Covid-19 (Coronavirus) - all other queries

Alternatively phone the Customer Service team on 0300 126 7000 option 5

healthpro email

Please confirm the nature of your enquiry: *

Please select I have a query about Anti-Social Behaviour I have a query about Animal Licensing/Body Modification Licensing I have query about other licensing I have a query about Pest Control I have a query about Dogs All other enquiries (Health Protection)

environmental services email

Please confirm the nature of your enquiry: *

Please select I have a query about Rubbish/Bulky Waste Collection/Recycling I have a query about Street Cleansing/Flytipping I have a query about Abandoned Vehicles I have a query about Pest Control I have a query about Dogs All other enquiries (Environmental Services)

housing email

Please confirm the nature of your enquiry: *

Please select I have a query about Homelessness I have a query about the Housing Register I have a query about Private Sector housing/HMOs/Grants

Landscape Queries

Please confirm the nature of your enquiry: *

Please select I have a general tree enquiry I have a query regarding a Tree Protection Order (TPO) I have a general landscaping query

licensing email

Please confirm the nature of your enquiry: *

Please select I have query about other Street/Taxi/Gambling/Alcohol & entertainment licensing I have query about other House in Multiple Occupation licensing I have a general Licensing query

Planning email

Please confirm the nature of your enquiry: *

Please select I have a query regarding planning applications I have a query regarding local plans I have a query regarding conservation and heritage I have a query regarding building control

• Recycling, Waste and Street Cleansing email

Please confirm the nature of your enquiry: *

Please select I have a query about Rubbish/Bulky Waste Collection/Recycling I have a query about Street Cleansing/Flytipping I have a query about Abandoned Vehicles All other Waste enquiries

ctaxphone

 

Alternatively phone the Customer Service team on 0300 126 7000 option 2

bratesphone

 

Alternatively phone the Customer Service team on 0300 126 7000 option 2.

dogphone

 

Alternatively phone:

• 0300 126 7000 option 3

elecphone

 

Alternatively phone Election Services on 0300 126 7000 option 4

Health Protect Phone

 

Alternatively phone:

• 0300 126 7000 option 3

envprotectphone

 

Alternatively phone:

• 0300 126 7000 option 3

envservphone

 

Alternatively phone Environmental Services on 0300 126 7000 option 3.

 

benefitsphone

 

Alternatively phone the Customer Service Team on 0300 126 7000 option 2.

housingphone

 

Alternatively phone the Housing team on:

• Housing Options - 0300 126 7000 option 3

licensingphone

 

Alternatively phone the Licensing team on 0300 126 7000 option 4.

payphone

 

Alternatively phone 01327 322350.

 

planningphone

 

Alternatively phone:

• Planning & Building Control - 0300 126 7000 option 4

wastephone

 

Alternatively phone the Customer Service team on 0300 126 7000 option 4

otherphone

 

Alternatively phone the Customer Service team on 0300 126 7000 option 5.